The Railway Ministry on Wednesday issued a detailed guideline for passenger train services, which will resume on June 1 after nearly a two months gap.
On Tuesday, the Railway Ministry announced that Indian Railways will operate 200 non-AC timetabled trains daily from June 1, which is in addition to the ‘Shramik special’ which are running since May 1 and air-conditioned trains, running since May 12, transporting passengers and migrants stuck in various parts of the country.
Ticket booking for the 200 passenger trains will commence from 10 AM on Thursday (May 21).
In the guideline issued today, the Railway Ministry said, tickets for the fully reserved trains with AC/Non-AC coaches can only be booked online and 30 days in advance.
Here are the key highlights of the guidelines :
- All coaches including General coach will be fully reserved
- E-ticket booking on IRCTC website starts at 10 am on 21st May
- Other regular passenger services including all mail/express, passenger and suburban services will continue to remain cancelled until further notice.
- Fares will be charged normally and in case of General coaches, being reserved, second seating (2S) fare will be charged and seats will be provided to all passengers.
Booking of Tickets & Charting:
i. Only online E-Ticketing will be done through IRCTC website or through Mobile App. No tickets will be booked across the reservation counter on any Railway Station. Booking of tickets through ‘agents’, (both IRCTC Agents and Railway Agents) shall not be permitted.
ii. The ARP (advance reservation period) shall be maximum 30 days.
iii. RAC and Waitlist will be generated as per extant rules however waiting list ticket holders shall not be permitted to board the train.
iv. No unreserved (UTS) tickets will be issued and no tickets will be issued onboard to any passenger during the journey.
v. No tatkal and premium tatkal booking shall be permitted in these trains.
vi. First chart shall be prepared at least 4 hours before scheduled departure and the second chart shall be prepared at least 2 hours((unlike present practice of 30 minutes) before scheduled departure. Only online current booking shall be permitted in between first and second chart preparation.
vii. All passengers shall be compulsorily screened and only asymptomatic passengers are allowed to enter /board the train.
viii. Passengers travelling by these special services will observe the following precautions :
- Only passengers with Confirmed tickets shall be allowed to enter the Railway station.
- All passengers must wear face covers/masks at the entry and during travel.
- The passengers shall reach the station at-least 90 minutes in advance to facilitate thermal screening at the station. Only passengers who are found asymptomatic will be permitted to travel.
- Passengers shall observe social distancing both at the station and on trains.
- On arrival at their destination, the travelling passengers will have to adhere to such health protocols as are prescribed by the destination state/UT.
As per MHA guidelines all passengers shall be compulsorily screened and only asymptomatic passengers shall be allowed to enter/board the train.
If during screening a passenger has very high temperature/symptoms of Covid-19, they shall not be allowed to travel despite having confirmed tickets. In such case full refund shall be provided to passenger as under:-
i. On PNR having single passengers.
ii. On a party ticket if one passenger is found unfit to travel and also all other passengers on the same PNR do not want to travel in that case full refund shall be granted for all passengers.
iii. On a party ticket if one passenger is found unfit to travel however other passengers on the PNR want to travel in that case full refund of fare shall be granted to passenger who was not allowed to travel.
For all the above cases, TTE certificates as per extant practice shall be issued to the passenger at the entry/checking/screening point itself mentioning ‘Number of passengers not travelled due to symptoms of Covid 19 in one or more passengers’, the release said.
They added that online TDR can be filed for refund of not travelled passengers, within 10 days from the date of journey and the original TTE certificate issued should be sent by the passenger to IRCTC and full fare for the part passenger/full who have not travelled would be refunded by IRCTC in the customer’s account.
No catering charges are included in the fare. Provision for pre-paid meal booking, e-catering will be disabled. However, IRCTC can make provision for limited eatables and packaged drinking water on payment basis only in limited trains, having Pantry cars attached. Information to this effect shall be made available to passengers during the time of booking a ticket.
Passengers are encouraged to carry their own food and drinking water.
All static catering and vending units (Multi Purpose stalls, Bookstalls, Misc./Chemist stalls etc) at Railway stations will remain open. In the case of Food Plaza and Refreshments rooms, cooked items may be served as take away only with no sit-down eating arrangements in place.
Linen and Blanket:
No Linen, blankets and curtains shall be provided inside the train. Passengers are advised to carry their own linen for the trip. The temperature inside AC coaches shall be suitably regulated for this purpose.
All passengers must download and use the Aarogya Setu application. Passengers are advised to travel light.
As per MHA guidelines the movement of the passenger(s) as well as the driver of the vehicle transporting the passenger(s) to and fro the Railway Station shall be allowed on the basis of the confirmed e-ticket.
Here is the link for the list of 200 passengers trains.